Privacy Policy

Last updated: 11/01/2026 

1. Introduction 

Blue Rock Energy Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. 

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us to enquire about our solar panel and battery storage installation services. 

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

2. Who We Are 

Company name: Blue Rock Energy Ltd 
Registered address: Unit C4 Tenterfields Business Park, Halifax, West Yorkshire, HX2 6EQ 
Email: info@bluerockenergysolutions.com 
Telephone: 01422 573222

For the purposes of data protection law, we are the data controller. 

3. What Personal Data We Collect 

We only collect personal data that is necessary to respond to enquiries. 

Information you provide to us 

When you submit an enquiry through our website, email, or phone, we may collect: 

• Name 

• Email address 

• Telephone number 

• Address or postcode 

• Basic property details relevant to solar or battery installations 

• Any other information you choose to include in your enquiry 

Information collected automatically 

When you visit our website, we may automatically collect: 

• IP address 

• Browser type and version 

• Pages visited and time spent on our website 

This data is collected using cookies and similar technologies (see Section 11). 

4. How We Use Your Personal Data 

We use your personal data to: 

• Respond to enquiries 

• Provide information about our solar panel and battery storage services 

• Arrange site visits or quotations where requested 

• Improve our website and customer experience 

• Comply with legal or regulatory requirements 

We do not use your data for automated decision-making or profiling. 

5. Lawful Basis for Processing 

Under UK GDPR, we rely on the following lawful bases: 

• Consent – where you submit an enquiry or contact us 

• Legitimate interests – to respond to enquiries and operate our business 

• Legal obligation – where we are required to retain information by law 

6. Marketing Communications 

We do not send unsolicited marketing communications. 

If you contact us with an enquiry, we may respond with information relevant to your request. 
We will only send marketing emails if you have explicitly agreed to receive them. 

You can withdraw consent at any time by contacting us. 

7. Sharing Your Data 

We do not sell or rent your personal data. 

We may share your data only where necessary with: 

• Trusted contractors or installers involved in providing our services 

• IT service providers who host or maintain our website or email systems 

• Legal or regulatory bodies where required by law 

All third parties are required to keep your data secure and process it lawfully. 

8. Data Security 

We take appropriate technical and organisational measures to protect your personal data from: 

• Unauthorised access 

• Loss or misuse 

• Disclosure or alteration 

While we take reasonable steps to protect your data, no internet-based system is completely secure. 

9. Data Retention 

We retain personal data only for as long as necessary to: 

• Respond to your enquiry 

• Provide requested information or services 

• Meet legal, accounting, or regulatory requirements 

When data is no longer required, it is securely deleted. 

10. Your Rights Under UK GDPR 

You have the right to: 

• Access the personal data we hold about you 

• Request correction of inaccurate or incomplete data 

• Request erasure of your personal data 

• Restrict or object to processing 

• Withdraw consent at any time 

• Lodge a complaint with the Information Commissioner’s Office (ICO) 

To exercise your rights, please contact us using the details below. 

11. Cookies Policy 

What are cookies? 

Cookies are small text files placed on your device when you visit a website. They help the site function properly and provide information about how the site is used. 

Cookies we use 

Our website uses: 

• Strictly necessary cookies – required for the website to function correctly 

• Analytics cookies  – to help us understand how visitors use our website so we can improve it 

We do not use cookies for advertising or tracking across other websites. 

Managing cookies 

You can control or disable cookies through your browser settings. 
Please note that disabling cookies may affect how the website functions. 

12. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. 
Any changes will be posted on this page with an updated “Last updated” date. 

13. Contact Us 

If you have any questions about this Privacy Policy or how your data is handled, please contact: 

Email: info@bluerockenergysolutions.com 
Telephone: 01422 573222